.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Investigation Development Award for Artificial Intelligence Call Centers and named a Leader in two Aragon Investigation Entire world rumors: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Call Center, 2025. The provider was actually recognized as the best strategic provider in the AI Representative Platforms report.At the core of Five9’s advancement is their sight for The brand new CX, where Artificial Intelligence Agents as well as AI-empowered Human Agents team up to provide hyper-personalized consumer knowledge. The provider recently offered new advancements consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s lofty use innovation in market advancement as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Technology Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Research study Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Analysis Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Study World: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Investigation World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand-new CX, ou00f9 Representatives artificial intelligence et Representatives Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was additionally called an Innovator in The Aragon Research World for AI Broker Platforms in the ICC, 2025 and also Aragon Research Study World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CABLE)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX Platform, has been called a champion of the 2024 Aragon Analysis Development Award for AI Contact Centers. Also, Five9 has actually been actually called a Leader in pair of Aragon Study World documents: artificial intelligence Agent Platforms in the ICC, 2025, and also Intelligent Contact Center, 2025. This recognition from Aragon Analysis underscores Five9’s setting as a leader in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 file positions Five9 as the absolute most
tactical provider measured in
the document, acknowledging Five9 s important sight for AI-driven advancement in CX. At the core of the innovation is Five9’s perspective for The NEW CX where AI Agents and AI-empowered Human being Agents collaborate to deliver hyper-personalized, uncomplicated customer expertises. By empowering companies to provide transformative customer communications while decreasing costs and also strengthening efficiency, Five9 is specifying brand new requirements for AI-powered answers in the call center business.
AI is fundamental for producing exceptional customer knowledge, and our team are honored to become determined through AragonStudy as impressive for our efforts to propel the intelligent contact center ahead, stated Jonathan Rosenberg, Main Technology Police Officer and also Director of AI, Five9. Our focus has been actually, and will definitely continue to be actually, assisting organizations provide those adventures along with simple resources and also capacities. Along with each new innovation, our experts take a progression for both Five9 and for the industry overall.
The Aragon Study Technology honor recognizes carriers leveraging visionary use of modern technology to certainly not merely conform as markets change, but to proactively interfere with as well as inform just how their markets will evolve. Five9 was formally presented with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research awards service.Five9’s commitment to development, specifically its own eyesight for combinationing AI Brokers and also AI-empowered Human Being Representatives, is preparing a brand-new specification for just how companies can easily provide hyper-personalized and smooth customer expertises, mentioned Jim Lundy, Owner, Chief Executive Officer and also Lead Analyst, Aragon Research. This award and also file id improves Five9’s dedication to delivering artificial intelligence innovations for CX.
Earlier this year, the company introduced brand new advancements, featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Representatives, that transform the method business approach CX, driving far better end results for each consumers as well as representatives. Regarding Five9. The Five9 Smart CX System, powered by Five9 Genius AI, supplies an extensive room of remedies to power AI-elevated client knowledge that supply far better company results as well as Take Joy to CX.
Our unified cloud-native offering permits hyper-personalized customer experiences and also even more encouraged workers, making every client interaction a lot more hooked up, straightforward, as well as private. Depended on by 2,500 +clients and also 1,400+ partners around the globe, Five9 unites the energy of AI, our platform, as well as our individuals to steer AI-elevated CX.For more details, browse through www.five9.com. Interact along with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Civil liberties Booked.
The identification of an Aragon Research study honor victor is actually not an endorsement by Aragon Study of any seller, product, or company. Scenery resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FAQ. What major honors performed Five9( FIVN) win in 2024 from Aragon Research study? Five9 gained the 2024 Aragon Research Development Honor for AI Contact Centers and was named a Leader in pair of Aragon Investigation Globe files: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025.
What brand new AI items performed Five9( FIVN) introduce in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents to enhance customer adventure administration.Just how performs Five9’s( FIVN )BRAND-NEW CX sight influence customer service? Five9’s NEW CX sight incorporates artificial intelligence Representatives with AI-empowered Individual Brokers to deliver hyper-personalized, simple customerexperiences while lowering expenses and also boosting efficiency.
What was actually Five9’s( FIVN) calculated opening in the Aragon Research study Entire world 2025 report? Five9was set up as the best important vendor in the artificial intelligence Agent Operating Systems in the ICC, 2025 document, identifying their critical vision for AI-driven development in CX. When performed Five9( FIVN) acquire the AragonInvestigation Technology
Honor
?
Five9 was officially offered along with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.